1. All custom baskets require a 50% deposit, prior to start.

  2. We will mail the most cost effective way. Customer is responsible for paying all shipping costs.

  3. We guarantee our workmanship, with normal use. Like everything baskets wear with age, and will break if not used as intended. We will not guarantee any basket that shows that it was misused (ie: carrying a heavier load than it was made for).

  4. We are having shipping pricing issues with our webpage. If you are overcharged for shipping, we will refund the overage immediately via Paypal, which will go to the card that you used for purchase.

  5. If you are local and wish to pick up your order, we will reimburse the shipping charges as soon as your order is picked up or locally delivered.